As Virtual reality technology advances, so are the provisions of providing customer experience…… in which Air New Zealand in collaboration with Technology service provider Dimension Data… in collaborating an extra level of passenger service that could give the crew attendants extra degrees of customer service in getting to know their passengers on, before flight, as to cater to their specify needs such as the type of diet levels, comforts, in which could assist the inflight crews duties during flight and off flight information on the Microsoft-Hololens technology in which the VR headset has been around for at least for more than five years now on the same duration as Google Glass eyewear set devices is… as this brief demonstration of what aspects this can provide that extra level of passenger inflight service…like on Star Trek..